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Frequently Asked Questions (FAQ)

How do I know which plan is right for me?

Our Standard package is the best fit for the majority of our customers. It provides access to email and social marketing and includes common tools such as marketing automation, contact segmentation, and our proprietary AI Content Generator.

However, if you’re just starting out and only need basic email and social marketing, the Lite package might be a better fit. If you’re looking to elevate your marketing with advanced features like customized automations, detailed reporting, and premium ads, the Premium package is the way to go.

Do I have to provide my credit card to start the free trial?

Not at all. The free trial comes with no commitment and no credit card required.

Do you offer any discounts for nonprofits?

Absolutely! We offer a 20% discount on a 6-month prepay and 30% for a 12-month prepay. There’s no discount for monthly terms. You’ll need to provide a government-issued Letter of Determination (501(c)(3) or (c)(6) in the U.S.) or equivalent documentation if you’re outside the U.S.

Sign up for the free trial and submit your paperwork before the trial ends. For member-based organizations or multiple accounts, our Partner Program offers additional benefits like a dedicated account manager and discounted rates.

Do you offer discounts for organizations with multiple accounts?

Yes! For corporations, franchises, or organizations with various departments, we offer bulk pricing discounts and a dedicated account manager. Our multi-account option helps centralize digital marketing while maintaining corporate-level control. Tools like locked branded templates ensure brand consistency across accounts.

I am a marketing agency or freelancer. Do you have a reseller or referral program?

Yes! Join our Agency Partner Program to manage multiple clients from a single dashboard. You’ll get a free account, a unique referral link, and earn both a cash bonus and ongoing revenue share for each new account. This is perfect for agencies managing email marketing on behalf of clients or looking to refer new business to us.

Can I connect my CRM to Constant Contact email marketing?

Yes, we offer integrations with many top CRM and business management systems like Salesforce, MindBody, DonorPerfect, Zoho, and more. You can view our complete list of third-party integrations on our site.

I don’t have much marketing experience. Do you offer services to help me get started?

We certainly do! Our in-house experts can guide you through email and online marketing that gets results. If you prefer to let us handle everything, we offer affordable professional services starting at $60 per month, including strategy building, content creation, and custom reporting.

Do you provide additional assistance for large lists of contacts?

Yes! For large contact lists, we offer premium onboarding services at no extra cost. Our team will help you upload and segment your contacts, create a professional design, and automate your campaigns for efficient marketing.

I have more than 50,000 contacts. How much will this cost?

For businesses with over 50,000 contacts, please give us a call at 855-783-2308 for a custom quote. We’ll work with you to create a pricing plan tailored to your specific needs.